How DANA And QRIS Data Is Used
We use payment details only as far as needed to identify a transaction, match it to your account, confirm its status and help resolve a receipt question. For DANA, OVO, GoPay and QRIS, this can include a wallet reference, amount, time, channel and outcome rather than
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the private credentials used inside your wallet. Bank transfer and virtual account records may show a reference linked with BCA, BRI, Mandiri or BNI, so our support team can trace the account step without asking you to send a password or one-time code. We retain these
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records for the period needed for account security, dispute handling and legal duties. If you stop using the account, some records may remain for those reasons. Access to our services and any eligibility decision depends on local law; this Privacy Policy does not change that condition.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.